FAQ: Dungeon Fantasy Roleplaying Game, Powered by GURPS
For the most up-to-date information about the status of our project, check our project updates on Kickstarter!

How much does shipping cost?

SHIPPING WILL BE CHARGED SEPARATELY USING BACKERKIT AFTER THE PROJECT HAS CLOSED. Backers will pay shipping and handling costs which are estimated at $15 for U.S. supporters.

These are, as of project launch, the current estimates for international shipping for one copy of the Dungeon Fantasy Roleplaying Game to a select few locations outside of the United States. If you add the GM Screen to any reward level of $50 or higher we will not charge additional shipping for the screen. IF you back at the “No Reward” option and add-on the screen we will charge shipping separately using BackerKit at the rates listed below.

Australia - UPDATE 9/16/16 - $30.00 (Does not include New Zealand) Brazil - $65.00 Canada - $27.00 European Union - UPDATE 9/7/16 - $30.00 United Kingdom - UPDATE 9/7/16 - $30.00

If you are an international supporter, then you are responsible for any applicable customs, taxes, and other local costs.

Last updated: September 16, 2016 15:20

Will there be PDFs of the Dungeon Fantasy Roleplaying Game boxed set?

Based on backer demand for the product, we have added a PDF add-on level for $35 dollars to get all five books in the box set.

Last updated: September 01, 2016 13:49

Does the $250 reward level include the $35 PDF add-on containing the five books in the boxed set?

Yes. We are unable to edit the pledge tier, but it includes all add-on PDFs in the campaign.

Last updated: September 01, 2016 14:06

Can I get the PDFs of the Dungeon Fantasy RPG boxed set without getting the physical books?

Yes. You can back for $1 at the No Reward level, and add $35 for the PDFs, for a total of $36.

When your Backerkit survey comes in, you can specify your PDF reward level.

Last updated: September 05, 2016 18:32

How much does shipping cost?

SHIPPING WILL BE CHARGED SEPARATELY USING BACKERKIT AFTER THE PROJECT HAS CLOSED. Backers will pay shipping and handling costs which are estimated at $15 for U.S. supporters. These are, as of project launch, the current estimates for international shipping for one copy of the Dungeon Fantasy Roleplaying Game to a select few locations outside of the United States. If you add the GM Screen to any reward level of $50 or higher we will not charge additional shipping for the screen. IF you back at the “No Reward” option and add-on the screen we will charge shipping separately using BackerKit at the rates listed below. Australia - UPDATE 9/16/16 - $30.00 (Does not include New Zealand) Brazil - $65.00 Canada - $27.00 European Union - UPDATE 9/7/16 - $30.00 United Kingdom - UPDATE 9/7/16 - $30.00 If you are an international supporter, then you are responsible for any applicable customs, taxes, and other local costs. Last updated: Fri, Sep 16 2016 6:20 pm EDT

Will there be PDFs of the Dungeon Fantasy Roleplaying Game boxed set?

Based on backer demand for the product, we have added a PDF add-on level for $35 dollars to get all five books in the box set. Last updated: Thu, Sep 1 2016 4:49 pm EDT

Does the $250 reward level include the $35 PDF add-on containing the five books in the boxed set?

Yes. We are unable to edit the pledge tier, but it includes all add-on PDFs in the campaign. Last updated: Thu, Sep 1 2016 5:06 pm EDT

Can I get the PDFs of the Dungeon Fantasy RPG boxed set without getting the physical books?

Yes. You can back for $1 at the No Reward level, and add $35 for the PDFs, for a total of $36. When your Backerkit survey comes in, you can specify your PDF reward level. Last updated: Mon, Sep 5 2016 9:32 pm EDT

Shipping Updates
For the most up-to-date information about the status of our project, check our project updates on Kickstarter!
No shipping updates are provided.
BackerKit FAQ

What is BackerKit?

BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!

The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.

How does BackerKit work?

After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.

I never received my invitation. How do I complete the survey?

The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.

Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.

To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.

How do I update my shipping address?

BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.

When will my order be shipped, charged or locked?

That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.

I completed the survey, but haven't received my rewards yet. When will they arrive?

As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.

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When you reset your password, you may need to clear your cache and temporary browsing history so that your old password is removed from your saved passwords. Next, use this link to reset your password.

I’m having password trouble! - I’ve reset my password but it still doesn’t work!

You may not have an account. You can create an account by clicking the account confirmation link in any survey you have. You can also get started with signing up for a BackerKit account here.

If you have created an account and have gone through the previous steps, but are still having trouble, please reach out to us via the contact form. Let us know any important details (browser type, mobile device or computer, OS, etc).

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You do not need a BackerKit account to access your surveys through BackerKit BackerKit accounts help to manage and keep track of surveys and are especially helpful for folks who have backed multiple projects.

Do I have an account?

Try account recovery here.

You may or may not have an account set up, but you can access the Account Request Confirmation from the bottom of the confirmation page of any of your surveys.

How do I update my email address in my backer account?

Contact BackerKit support by signing in to your BackerKit account, and then clicking on “Need Help?” in the top right side of the page! We will ask you to verify that you are the account holder; and to provide the new email address to which you would like to update your account. You can verify by your ownership of your backer account by either of the following methods:

* Sending us an email from the old email address, specifying the new email address for your backer account.

* Sending us a screenshot of your original pledge that shows your backer number on Kickstarter (or Indiegogo, etc).

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While signed in to your BackerKit account, click on “Need Help?” on the top right side of the page.

If you delete your account, you will still be able to access your surveys in the future -- no account needed.

What is a backer account?

BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!

The BackerKit software and support team is independent from the campaign’s project team-BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.

A backer account helps backers (like you!) to keep their surveys organized. Oftentimes, people who support projects that use crowdfunding support multiple projects across crowdfunding platforms. Any project that uses BackerKit will appear in your BackerKit account, and will allow you to help keep track of updates such as address, items, timelines, support, etc.

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